How to get a welcome letter or statements?
Step 1: Sign in to your PingPong account and click Marketplaces tab. Then select Apply For New Receiving Account.
![](https://cdn.prod.website-files.com/65796c6fd24d7417f0431a97/65796c6fd24d7417f0431e27_14%2520Blog.png)
If you are using the old dashboard, you can find apply for a welcome letter and bank statement under Receive from platform tab.
![](https://cdn.prod.website-files.com/65796c6fd24d7417f0431a97/65796c6fd24d7417f0431e23_welcomeletter.png)
Step 2: Once you have your receiving account ready, you can find "Apply for a welcome letter OR transaction details option under your receiving account. Provide required information and submit.
![](https://cdn.prod.website-files.com/65796c6fd24d7417f0431a97/65796c6fd24d7417f0431e29_image-8.png)
![](https://cdn.prod.website-files.com/65796c6fd24d7417f0431a97/65796c6fd24d7417f0431e2b_image%2520(1).png)
Step 3: The welcome letter will be sent to you by email.
![Picture4-Jun-27-2022-09-32-59-02-PM](https://cdn.prod.website-files.com/65796c6fd24d7417f0431a97/65796c6fd24d7417f0431ccf_Picture4-Jun-27-2022-09-32-59-02-PM.png)
Still need help?
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