How to top up your account?
NOTE: At this time, the PingPong Wallet service is only available to USA clients. Within the USA, this function is currently unavailable in the following 6 states: Colorado (CO), Hawaii (HI), Nevada (NV), New Jersey (NJ), New York (NY), and Florida (FL).
Step 1: Select the “Dashboard” tab. Then select “Add funds”.
![](https://cdn.prod.website-files.com/65796c6fd24d7417f0431a97/65796c6fd24d7417f0431e26_Add%2520Fund.png)
![](https://cdn.prod.website-files.com/65796c6fd24d7417f0431a97/65796c6fd24d7417f0431e2a_New%2520Dashboard.png)
Step 2: Choose the U.S. bank account that you’d like to top up. Fill in the amount and your PIN.
![Picture2-3](https://cdn.prod.website-files.com/65796c6fd24d7417f0431a97/65796c6fd24d7417f0431d35_Picture2-3.png)
Step 3: From here you have the ability to verify your bank account with Plaid or with your bank statement.
![Picture3-4](https://cdn.prod.website-files.com/65796c6fd24d7417f0431a97/65796c6fd24d7417f0431d58_Picture3-4.png)
Step 4: Go through the bank account verification process for the option you would like to proceed with.
![Picture4-2](https://cdn.prod.website-files.com/65796c6fd24d7417f0431a97/65796c6fd24d7417f0431cd1_Picture4-2.png)
![Picture5-2](https://cdn.prod.website-files.com/65796c6fd24d7417f0431a97/65796c6fd24d7417f0431cd0_Picture5-2.png)
Step 5: Once you’ve been verified, you’ll be greeted with a page that indicates that your top-up was successfully completed.
Still need help?
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